Use Case: Customer & Partner Education

Launch a training academy that carries your brand

Train customers and partners on your subdomain, not ours.

Product knowledge shouldn't stop at your office door. Launch an external academy for customers, partners, or franchisees — on your own subdomain, with your logo and colors, in an isolated workspace separate from internal training. External learners earn verifiable certificates, and you see exactly which partners are engaged.

Illustration of the Customer & Partner Education workflow on Tivali LMS.

How it works with Tivali

  1. 1

    Make it yours

    Upload your logo, set your colors, and customize the login page — external learners see your academy, not a generic LMS.

    Custom Branding & Portal
  2. 2

    Give each audience its own space

    Spin up isolated workspaces on their own subdomains — one for customers, one for resellers, one for franchisees — each with separate users, content, and data.

    Multi-Tenant Platform
  3. 3

    Publish product courses

    Build product walkthroughs from YouTube demos, written guides, and embedded tools — the same course builder your internal team already uses.

    Course Builder
  4. 4

    Certify your champions

    Partners who complete the program earn auto-issued certificates with unique verification numbers — a credential they can show their own customers.

    Certificates
  5. 5

    See who's engaged

    Analytics show completion and engagement per workspace, so you know which partner groups are trained and which need a nudge.

    Analytics & Reporting

What you get

  • Branded academy on your own subdomain — logo, colors, login page
  • Isolated workspaces so customer data never mixes with internal training
  • Product courses built from video, written guides, and embeds
  • Certificates that turn trained partners into credentialed champions
  • Per-workspace analytics to spot engaged and at-risk partner groups
  • One platform for internal and external training
Your brand
on every page external learners see
Isolated
each audience in its own secure workspace
Credentialed
partners certified with verifiable certificates

Ready to run customer & partner education on Tivali?

Explore a fully working Tivali instance — no signup required.